A complete IT catalog, simplified.
Six service blocks covering the entire IT chain: from proactive maintenance to AI-powered automation, Apple specialization, and remote support without borders. Combine what your business needs.
Proactive Maintenance
Your infrastructure always ready. We perform preventive maintenance, patching, and verified backups on critical servers and workstations.
Local and virtual servers
Maintenance, updates, and monitoring of physical and cloud servers.
Controlled updates
Patch and software application with planned windows and rollback.
Verified backups
Backup configuration and administration with periodic restoration tests.
Hardware advisory
Equipment selection and purchase based on actual load and growth projections.
Standardization
Base image per workstation to reduce variability and support time.
Hardware configuration
Installation and configuration of peripheral devices and new equipment.
Systems Administration
We manage identities, access, licenses, and inventories with full traceability. Critical migrations planned with proven methodologies.
Identity and access
Password management, email accounts, and role-based permissions.
Inventory and reports
Updated inventory of equipment, devices, and service logs.
Licensing
Management and guidance on purchase, renewal, and license compliance.
Migrations
Equipment, server, domain, and platform migrations with contingency plans.
Internal IT team support
We support your IT department with continuous improvement and peak demand reinforcement.
Metrics and SLAs
Service KPIs and clear reports for executives and technical teams.
Comprehensive Remote Support
Technical support without geographic barriers. We resolve incidents, manage devices, and monitor your infrastructure from anywhere in Costa Rica, including Herradura, Jacó, and Garabito.
Nationwide coverage
Remote support for businesses in San José, Jacó, Herradura, Garabito, and across the country.
Remote monitoring & management (RMM)
Continuous device monitoring, early alerts, and proactive incident resolution.
Microsoft 365 & Google Workspace
Full administration of email, collaboration, licensing, and cloud users.
Cloud security
Policy configuration, MFA, conditional access, and threat monitoring in cloud environments.
Pacific Coast coverage
Specialized service for tourism and local businesses in Herradura, Jacó, and Garabito.
Apple & macOS
Certified specialists in the Apple ecosystem for businesses. From Mac and iPhone to Apple Business Manager, MDM with Jamf or Mosyle, and Apple Silicon migration.
macOS for business
Setup, maintenance, and support for MacBooks and desktop Macs in corporate environments.
iOS and iPadOS
Corporate iPhone and iPad management with security policies and app control.
Apple Business Manager
ABM configuration and administration for automated device and app deployment.
MDM with Jamf and Mosyle
Implementation and administration of MDM solutions for centralized Apple fleet management.
Apple Silicon migration
Planning and execution of Intel to Apple Silicon (M1/M2/M3/M4) migrations with verified compatibility.
iCloud Business & Apple One
Apple cloud services configuration for corporate teams with privacy and control.
On-site Services
When physical presence matters, we come to your offices. Network diagnostics, data recovery, and immediate emergency response.
Performance monitoring
Periodic review of equipment and network overall status.
Security software
Antimalware, firewall, and security policy verification.
Data recovery
Specialized assistance to recover critical information.
LAN and Wi-Fi networks
Diagnosis, design, and configuration of wired and wireless networks.
Local and network printers
Installation, administration, and office printing support.
Emergency response
Immediate on-site support when an incident requires direct intervention.
AI Integrations
We deploy AI-powered work environments in secure and private infrastructure. From internal assistants to agents connected to your systems, without exposing sensitive data to third parties.
OpenClaw in a secure environment
Installation and administration of OpenClaw on private or dedicated infrastructure, with full access and data control.
Enterprise AI sandbox
Isolated environments for your team to explore and adopt AI tools without operational risk.
Agents connected to your systems
AI agents integrated with your databases, CRM, or ERP to automate internal information flows.
AI governance and privacy
Usage policies, role-based access control, and audit logs for every deployed tool.
External API integrations
Connecting language models with external services: email, calendars, ticketing, and more.
Team training
Hands-on training so your staff makes the most of the deployed environments and agents.